Author: catharynbaird

The power of fear: Organizations overly focused on results can create a culture where unethical behavior metastasizes.

As the Wells Fargo saga continues to unfold, those of us who teach ethics in business schools are mystified. We know that we discussed fraud and misrepresentation—and their consequences. As those who responded to EthicsGame’s 2016 survey reported, teaching ethics is very important. So what happened? The New York Times headline tells all: employees needed a paycheck. Under ordinary […]

The ethical question: When times get tough, asking “What would it look like if…?” can lead to a satisfying ethical solution.

“What would it look like if…?” That phrase is the mother of all creative thinking. When puzzling over a problem to be solved, asking the question “What would it look like if…?” allows our creative juices to flow and new solutions to persistent problems to emerge. Often, however, we forget to ask that question when […]

Rocks in the river: Facing rapid change, how to avoid losing our ethical center and capsizing.

“What would it look like if…?” That phrase is the mother of all creative thinking. When puzzling over a problem to be solved, asking the question “What would it look like if…?” allows our creative juices to flow and new solutions to persistent problems to emerge. Often, however, we forget to ask that question when […]

Right kind of success: For companies to thrive, organizational values and interpersonal values must support an ethical, productive culture.

In an interesting slide-share, Netflix Culture: Freedoms and Responsibility, this fast-rising company presents its core values. as in many tech companies, one of the primary values is hiring the “brightest and the best.” and, if people don’t maintain that standard, they are “given a generous severance” and sent on their way. ouch! Reflecting on that statement, […]

Ethical lenses: Tips on becoming more ethically mature and working with others.

One of our hardest tasks is to listen with an open heart and an open mind to someone whose opinions and beliefs are diametrically opposed to our own. And yet, if we’re going to be successful in an organization or in the fashioning of public policy, we have to listen to each other to at […]

Compassionate detachment: Seeing a situation clearly without adding or eliminating details is critical in making ethical decisions.

One of my favorite end-of-the-day mindless TV shows is Beat Bobby Flay. Last night, as I watched him take out a skilled chef a-gain, I found myself thinking about the TV editing process. Even though we all know that what we see can’t be done in half-an-hour, we have this sense that the cooking and cleaning […]

Stiffening ethical will: To achieve ethical action, every stakeholder must give something up for the good of the whole.

During the 40 years I’ve been teaching ethics, we moved from a shareholder analysis (where the owners of the companies got all the attention) to a stakeholder analysis (where we focused on the various stakeholders that were impacted by our decisions). However, the stakeholder approach turns out to have a major flaw because we haven’t […]

Policing biases: An ethical dilemma often requires harmonizing conflicting values such as protecting one’s tribe versus inclusion of all.

As we’re all still trying to make sense of the explosion of racism and violence in Charlottesville, Virginia last week, the question asked over dinners and drinks is how—how in this time and place can such public displays of hatred exist? Joshua Greene, in his seminal book Moral Tribes, has one answer: biology. Greene argues that our […]

Structured controversies: We can effectively teach ethics by formulating policy arguments and then drafting resolutions that honor both positions.

I love football. I’ve been known to annoy family and friends in July as the countdown to the season’s opening begins. And so, as the conversation over whether or not athletes should be able to kneel or absent themselves from the national anthem escalated over last weekend and spilled into basketball, baseball, and even golf, […]

Bubble of trust: Ethical behavior is a community standard that must be practiced over and over to win and maintain trust.

Turns out that a person riding a bicycle in China is only responsible for creating a twelve-inch bubble of safety around them. In the US, the bubble of trust is larger, because we expect the rider to make eye contact with others, signal their intentions, and navigate in a way that maximizes safety for riders, […]